Care Co – Ordinator

15/06/2022
£21840 / year
Application ends: 27/06/2022

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Job Description

Smeaton Healthcare have an exciting opportunity available for the position of Care Coordinator in our Truro Branch.

It is the responsibility of the Care Coordinator to report to the Service Manager to organise the day to day running of the service provision through the Policies, training, supervision and guidance provided by the Company. They will be responsible for supporting the Service Manager in achieving the aims and objectives of the Company and achieving the level of quality in the service provided to the Service Users in accordance with the Company’s Quality Assurance Policy.

Main Duties:

To be responsible to the Service manager for the day-to-day service provision to the Service Users by producing detailed work schedules for the Care Workers and providing both written and verbal instructions/guidance to them.

To be conversant with the Care Standards Act 2008 for Domiciliary Care Regulations (National Minimum Standards) and legislation governing the service and other regulations concerning the provision of both domiciliary care and residential care services.

To be aware of the Quality Assurance Policy of the Company in the provision of a quality service to the Service Users.

To always represent the Company in a professional manner, on the telephone, face to face or in written communication.

To ensure that telephones are answered promptly, and people are spoken to in a polite and respectful manner.

To always maintain confidentiality and carry out the Company’s Confidentiality Policy.

To carry out the monitoring of the service in the field to ensure that it meets the quality targets of the Company, contractual requirements of the commissioners and the NMS and to keep the Service manager informed of the outcomes and issues that are identified.

To report to the Service manager any issues regarding the legislative requirements concerning the services provided and the staff providing them.

To visit Service Users and to make reviews of the written Care Plans, examine the written records of medication administration, finance and daily log notes kept by Staff as required by the Service manager
To report to the Service manager any financial issues that have an impact on the overall budget.
To assist the Service manager with the recruitment, induction, training and supervision of Staff.
At the direction of the Service manager – to carry out spot checks and Supervision reviews of the Staff’s performance.

To assist the Service manager in holding team meetings for Care Workers. To produce reports as required by the Registered Manager.

To assist the Service manager in carrying out surveys, monitoring Staff performance, training and supervising Staff in Quality Control assessments.

To be familiar with and to implement the Company’s policies and procedures and all legislative and regulatory requirements relating to the activities of the Company.

To be aware of the Quality Assurance Policy of the Company in the provision of a quality service to the Service Users.

To always represent the Company in a professional manner, on the telephone, face to face or in written communication.

To ensure that telephones are answered promptly and people are spoken to in a polite and respectful manner.

Job Specification:
Essential:
Experience in care provision at a level that reflects the responsibilities of the post applied for
Good literacy and numeracy skills
Good presentation skills
Computer literate
Understanding of legislation concerned with care provision
Administrative experience
Full driving licence Essential:
Flexibility
NVQ 3
Professional qualification
Experience as a supervisor or senior care worker or other role within a care providing organisation.
Competencies: * Dedication and commitment
Effective team player

Job Types: Full-time, Permanent

Salary: From £21,840.00 per year